You're on the job.
We're on the phone.
Turn more enquiries into service calls. Your AI receptionist answers 24/7, captures the issue and location, and helps callers take the next step—even when your team is out in the field.
Recorded conversation with a fictional business. Booking, dispatch and text confirmations are simulated.
Your marketing worked.
The homeowner called.
But you're under a sink, between jobs, or finishing up for the day. When nobody answers, that enquiry can become another contractor's opportunity.
Give every caller a helpful first response while your team focuses on the work in front of them.
Explore what missed calls could mean ↓Different services.
One consistent first impression.
The receptionist listens for the problem, asks the right follow-up questions and routes the enquiry to the right part of your business.
Plumbing
Leaks, blocked drains, water heaters and service visits.
Heating & HVAC
No heat, cold air, heating repairs and maintenance enquiries.
Your other services
Electrical, roofing, tiling and more—configured to the work you offer.
What could missed calls
mean for your business?
Explore a monthly job-revenue scenario using your own estimates. No email needed.
Job-enquiry percentage applies to unanswered calls. Repeat callers can inflate the estimate. Enter values in your selected currency; no exchange conversion is applied.
Potential job value associated
with one month’s missed calls
12 potential completed jobs
Illustrative gross revenue from completed jobs, not profit or guaranteed returns. Assumes the stated share is recovered and converted. Operating and receptionist costs are excluded.
Want a business-specific assessment?
Bring these assumptions into a conversation with Nexoreya.
More than answering.
Ready to move the job forward.
Be there for callers.
24/7 and overflow coverageHours, coverage and service FAQsYour brand, tone and call rules
Capture the job.
Service type and problemAddress and callback numberUrgency and access details
Arrange the next step.
Appointments where connectedVisit requests and callbacksConfirmations and team updates
Bring in the right person.
On-call and department routingTransfer where configuredA fallback when nobody connects
“My furnace is blowing cold air.”
A service call
isn't just a calendar slot.
Service areas, job types, technician availability and after-hours rules all matter. We map them before connecting your receptionist.
Routine enquiries can become appointments or callbacks. Urgent requests follow your escalation process, with response windows your business can support.
Answer where they call.
Follow up where it helps.
Choose the channels that suit your customers and the way your team works.
When customers need you.
A useful response, even while you're on another job.
Keep the next step clear.
Connected updates, with outbound automation as an optional add-on.
Channels and automations are configured to the integrations and workflows agreed for your deployment.
See who called.
Know what needs you.
Call history, summaries, recordings and transcripts can give your team a clear view of each enquiry. Explore the example below.
Heating emergency
Furnace is running but blowing cold air. The house is getting cold.
- Location
- Plano, TX 75074
- Details captured
- Name, service address, callback number and front-door access captured.
- Next step
- Notify the on-call team using the agreed escalation route.
An interactive dashboard concept, with sample calls. Reporting and integrations are agreed before launch.
AI handles the intake.
Your team handles
the skilled work.
Your receptionist gathers details and follows the process. Your people handle diagnosis, pricing exceptions, technical decisions and the customer relationships that need a human touch.
Your AI receptionist
Answer and listen
Capture the request
Explain approved next steps
Arrange the handoff
Your team
Diagnose and repair
Approve exceptions
Confirm field availability
Handle complex situations
Built around
the business you run.
Keep the tools that work for you. We assess your phone setup, scheduling, field-service software and CRM, then agree what connects and what happens when a system is unavailable.
Specific software compatibility is confirmed during scoping.
Helpful conversations.
Clear boundaries.
Service coverage
Your areas, job types and opening hours.
Escalation
Who to contact and what to do if unavailable.
Customer data
Recording, storage, access and retention.
Launch checks
Test calls and agreed workflows before going live.
One core receptionist.
Configured around you.
Nexoreya AI Receptionist
Home ServicesA tailored quote based on your call volume, services and agreed workflows.
- Inbound answering and approved business FAQs
- Service, location and urgency capture
- Configured booking, callback and escalation workflows
- Reporting scope agreed before launch
- Ongoing configuration and support
Optional modules
- Outbound reminders and follow-ups
- Additional locations and phone numbers
- Field-service software integrations
- Custom workflow automation
- Additional channels and reporting
Usage allowances, dashboard access, integrations and launch timing are confirmed in your proposal.
Questions from the field.
Is this only for plumbing and heating?
No. Plumbing and heating are the starting point in our recorded demo. We can configure one receptionist for HVAC, electrical, roofing, tiling and other services your business actually offers, with different questions and routing for each.
Can it answer calls after hours?
Yes. We configure around-the-clock answering around your opening hours, service area and on-call arrangements. It can collect routine requests for the next business day and route urgent calls through the escalation path you approve.
Can it book appointments and dispatch technicians?
Booking, rescheduling, notifications and dispatch-system updates can be connected where your software supports them. We confirm the integration and test the workflow before launch. Your availability, service rules and team confirmation determine what the receptionist can promise.
Does the 60-minute arrival in the video apply to every business?
No. It is an example service policy in the fictional SteadyHome scenario. Your receptionist uses your own response windows, coverage and availability. It does not create technician capacity or guarantee arrival times.
What happens in a dangerous situation?
We agree escalation instructions for urgent and potentially dangerous calls before launch. The receptionist does not diagnose faults or guide callers through hazardous repairs. Situations requiring emergency services must follow the appropriate emergency route.
Can we keep our existing phone number?
Usually there are options such as call forwarding or a compatible telephony connection. We review your provider and routing before confirming the setup. You can start with overflow or after-hours calls.
Will it work with our field-service software?
We assess your scheduling, CRM and dispatch tools, including available APIs and account permissions, before confirming compatibility. We can start with a simpler callback or notification workflow when a direct connection is not practical.
Can we see call recordings and transcripts?
Call history, summaries, recordings and transcripts can be included in the agreed reporting setup. Access, recording notices and retention are configured for your business. The dashboard on this page is an interactive example.
Can it make outbound calls or send reminders?
Yes, selected appointment reminders, missed-call callbacks and follow-ups can be scoped as separate add-ons. Channels, recipient permissions and calling requirements are agreed before activation.
How much does it cost, and how soon can we launch?
Your proposal separates setup, monthly management, usage and optional integrations. Timing depends on the services, phone setup and automations you need. We agree the scope and launch plan after reviewing your business.
Your next customer might call
while you're helping this one.
Give that conversation a better next step.