AI Receptionist / Dental Edition

Every call.
A better chance
to book a patient.

Your AI dental receptionist answers around the clock, books and changes appointments, and brings in your team when a conversation needs a person.

24/7 availability · Multilingual conversations · Your practice rules

Illustration: a new patient requests a cleaning. Ava checks availability, books Tuesday at 10:30, triggers a confirmation and logs the outcome.

08 / Outcome logged
Always availableEven after your doors close
Appointments handledBook, reschedule, cancel
Your team, supportedEscalation around your rules
Outcomes visibleDashboard concept below
The opportunity

Your marketing worked.
The patient called.

When the front desk is busy, a new enquiry can become another voicemail to return. Give callers a way to take the next step while your team focuses on the patients in front of them.

See how Ava handles it ↓
A familiar day at the front desk
Already on another call Second caller waiting
Doors closed for the evening 7:42 PM
Helping a patient at the desk Phone still ringing
Your numbers. Your opportunity.

What could missed calls
mean for your practice?

Explore a scenario using your own estimates. No email needed to see the result.

New-patient percentage applies to unanswered calls. Repeat enquiries can inflate the estimate. Enter values in your selected currency; no exchange conversion is applied.

Potential patient value associated
with one month’s missed calls

$36,000
36 potential new-patient enquiries

$9,000

9 potential new patients

Illustrative first-year patient value, not monthly revenue or profit. Assumes the stated share is recovered and becomes new patients. Actual results vary. Costs are not included.

Want a practice-specific assessment?
Bring these assumptions into a conversation with Nexoreya.

Meet your next front-desk teammate

Don't take our word for it.
Talk to Ava.

Book. Change your mind. Switch languages. Try the BrightSmile demonstration for yourself.

BrightSmile is fictional. Do not share medical or insurance information. If you provide your own mobile number, Ava may send a WhatsApp confirmation. Human transfer is not part of the browser demo.
Ava / BrightSmile demo
“Can I book a cleaning next Tuesday?”
“Actually, could we make that Wednesday?”
“¿Hablas español?”
“Can I speak with the front desk?”
From conversation to action

More than picking up.
Moving things forward.

01 / ANSWER

Be there for callers.

After-hours enquiries
Approved practice FAQs
Multilingual conversations

02 / SCHEDULE

Make the booking.

Check available times
Book and reschedule
Handle cancellations

03 / COORDINATE

Complete the next step.

Capture the right details
Trigger confirmations
Update connected systems

04 / ESCALATE

Know when to involve you.

Follow your escalation rules
Capture a callback request
Transfer where configured

Connected patient conversations

Wherever they reach out.
However you follow up.

Bring voice, website and messaging into a coordinated experience. We scope the channels and workflows your practice actually needs.

01 / INBOUND

When patients come to you.

Make the next step easy, wherever a conversation begins.

Phone callsAnswer enquiries and help callers take the next step.
Website voiceLet visitors speak with Ava on your site.
Web chat & messagesSupport text conversations across the channels you select.
02 / OUTBOUND

When it’s your turn to reach out.

Thoughtful follow-up, configured around your permissions and rules.

SMS & WhatsAppSend confirmations and agreed follow-ups.
Outbound callsExplore recalls and reactivation as a separate add-on.
Connected next stepsKeep your team informed of appointments and outcomes.

Try website voice in the BrightSmile demo. Phone, chat, messaging and outbound availability depend on the integrations and workflows agreed for your deployment.

Tuesday · 6 OctoberWorkflow example
Dr Harris
Hygienist
09:30
Consultation
Cleaning
10:00
Filling
Cleaning
10:30
Consultation
Cleaning · 60 min
10:30–11:30 ✓
11:00
Review
Sarah M. · New patientSuitable slot found
Configured for your practice

Dental scheduling
isn't just a calendar.

Appointment types, duration, provider availability and practice rules shape the right booking. We map those requirements before connecting your receptionist.

This is an illustrative scheduling view. Provider and PMS logic depend on the integration agreed for your deployment.

01UnderstandPatient request captured
02Find a timeAvailability checked
03CompleteAppointment confirmed
04CoordinateConnected systems updated
Human + AI

AI handles the routine.
Your team handles
the relationships.

Give your front desk more room for personal care, complex questions and the moments that need human judgment.

Ava

Bookings & changes
Hours & directions
Routine enquiries
After-hours requests

Your team

Clinical concerns
Sensitive situations
Complex insurance
Exceptions & escalations

Handoff follows your opening hours and routing rules. If a transfer cannot connect, offer the agreed callback or escalation path.

Nexoreya Receptionist Dashboard

See what happened.
Know what needs you.

Calls, outcomes, summaries and appointment activity in one view. Explore the proposed customer experience below.

NEXOREYA / Receptionist
Product preview · Demo data
Calls handled487
Appointments booked126
After-hours calls74
Human handoffs19
Recent conversations
Four fictional example calls. Select a caller for sample details.
CallerIntentOutcomeTimeDuration
New appointmentBooked10:42 AM2:16
RescheduleRescheduled10:31 AM1:41
Practice FAQResolved9:58 AM1:12
Human requestCallback required9:32 AM0:58
Illustrative interface and metrics, not customer results. Select a caller to explore a sample call detail.
Optional expansion

When you're ready,
start the conversation.

Add selected outbound workflows around your practice's systems, patient permissions and campaign requirements.

Patient recallsConfirmationsMissed-call callbacksReactivation
Recall campaignAdd-on concept

Hygiene recall · sample campaign

248Audience
179Reached
41Booked
72% reached · Fictional data. Outbound is scoped separately.
Integrations & deployment

Built around
your existing practice.

We assess your scheduling, telephony and communication systems, then agree what connects, what gets automated and how your team stays in control.

TelephonySchedulingPMS / CRMNotifications

Specific integrations are confirmed during scoping. No universal PMS compatibility is implied.

Security planning

Patient conversations deserve serious protection.

Before a healthcare launch, we agree the data-handling requirements and assess the complete deployment.

Data handling

Recording, storage and retention requirements.

Access

Who can view conversations and patient information.

Infrastructure

Vendor and integration suitability for the agreed use.

Contracts

Applicable agreements and BAA requirements.

Security and contractual requirements are assessed for each deployment before launch.

A managed implementation

One core receptionist.
Configured around you.

Nexoreya AI Receptionist

Dental Edition
Setup + monthly management + usage

A tailored quote based on your call volume, integrations and agreed workflows.

  • Inbound answering and approved practice FAQs
  • Booking, rescheduling and cancellation workflows
  • Configured escalation and multilingual support
  • Reporting scope agreed before launch
  • Ongoing configuration and support
Add only what you need

Optional modules

  • Outbound AI campaigns
  • Additional locations and phone numbers
  • Advanced PMS integrations
  • Custom workflow automation
  • Advanced analytics

Dashboard access, usage allowances, service limits and launch timing are confirmed in your proposal.

Before we talk

Questions from the front desk.

Does it replace our receptionist?

The intended role is to handle routine calls and scheduling while your team focuses on personal care, exceptions and conversations requiring human judgment.

Can it book, reschedule and cancel?

These workflows have been tested in the BrightSmile demo. Your production deployment depends on the scheduling integration and practice rules configured for you.

What happens when a caller asks for a person?

The deployment follows agreed transfer, callback and escalation rules. The BrightSmile browser demo does not demonstrate a verified live phone transfer.

Can it answer after hours and in different languages?

The solution is designed for after-hours coverage. Language support is configured and tested for your requirements; the BrightSmile demo has been tested switching between English and Spanish.

Can it handle several callers at once?

Capacity depends on the telephony setup and service limits. We scope and test the concurrency required for your practice.

Will it connect to our practice-management software?

We assess your software, access permissions and available integrations before confirming compatibility or a launch date.

Can we see recordings, transcripts and outcomes?

The dashboard above shows the proposed experience. Availability, recording permissions, access controls and retention are agreed as part of the deployment.

How are healthcare privacy requirements handled?

We assess the full workflow, including vendors, data flows, access, storage and required contracts. Compliance status and BAA availability must be confirmed for the agreed deployment.

Can it make outbound calls?

Selected campaigns can be scoped as a separate add-on. Systems, recipient permissions and applicable calling requirements must be reviewed before activation.

What does pricing include?

Your proposal separates setup, monthly management, usage and optional integrations, based on your call volume and support requirements.

Nexoreya AI Receptionist / Dental Edition

Your next patient might call
after your last one leaves.

See how your practice could handle that conversation.